Accessibility Statement
Last Updated: August 25, 2025
1. General and commitment to accessibility
Lugia Digital ("the Company") is committed to making its website and digital services accessible to all users, including people with disabilities. This website is developed and maintained in accordance with the Israeli Equal Rights for Persons with Disabilities Law, 1998, the Accessibility Regulations for Services, and in line with Israeli Standard 5568 and WCAG 2.1 Level AA.
We continuously work to improve the browsing experience and ensure equal, respectful, and convenient use of our digital services.
2. Accessibility measures implemented on the site
Implemented measures include: full keyboard navigation, support for assistive technologies and screen readers, semantic structure with proper headings, lists, and ARIA where appropriate, alternative text for meaningful images, adequate color contrast, ability to increase text via the browser, ability to pause animations or motion, visible keyboard focus, and shortcuts to key content areas.
3. Technical compatibility
The site supports up-to-date versions of modern browsers including Chrome, Firefox, Edge, and Safari, and common operating systems like Windows and macOS. The site is responsive and supports mobile browsing on iOS and Android.
4. Known limitations and reporting issues
Despite our efforts to make all pages and components accessible, some areas may not yet be fully accessible or are in ongoing improvement. If you encounter any accessibility difficulty, please report it and include details: a description of the issue, the action attempted, page URL, browser and OS. We'll investigate and address it as soon as possible.
5. Requesting information in an accessible format
As required by law, a person with a disability is entitled to receive information provided by the company in an accessible format. To request a document or information in an accessible format, please contact our accessibility coordinator as detailed below. Requests will be handled within the legally prescribed timeframes.
6. Accessibility contact details
Contact person: Accessibility Team Email: office@lugiadigital.com Phone: +972-50-000-0000 Postal address: Tel Aviv, Israel Hours: Sun-Thu 09:00-16:00
7. Accessibility coordinator
The company has appointed an accessibility coordinator. You may contact the coordinator regarding accessibility of the service and information. Name: Accessibility Coordinator Email: office@lugiadigital.com Phone: +972-50-4000424
8. Requests for assistance or individual accommodations
If you require an individual accommodation or any assistance to use the digital service, please contact us. We will make a sincere effort to provide an appropriate solution, as feasible and in accordance with the law.